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wrong firmware

Created Dec 06, 2013 16:16:25Latest reply Dec 12, 2013 09:17:54 2496 6 0 0
1#

Dear all,


i already download firmware for S3328TP-SI it's filename is "S3300-28TP-SI-V100R006C05.cc" and i installed this to my switch and then i check this version it's not for S3328TP-SI but it's for S3328TP-EI..

here is capture from terminal


can anyone tell me where i can get the right firmware for my switch...


thanks B4

 

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Monica  Mentor   Created Dec 09, 2013 11:09:57 Helpful(0) Helpful(0)

you can call 400 for help.

http://support.huawei.com/enterprise/NewsReadAction.action?contentId=NEWS1000000563

 

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StarOfWest  Moderator   Created Dec 09, 2013 13:26:00 Helpful(0) Helpful(0)

hey can you send the output of "display startup" command?

thanks

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inadam     Created Dec 10, 2013 11:22:36 Helpful(0) Helpful(0)

Quote 3 #

And this Capture from "display version"

This capture from "display startup"

hey can you send the output of "display startup" command?

thanks

b00745015 Post On 2013-12-09 13:26:00

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StarOfWest  Moderator   Created Dec 11, 2013 17:03:28 Helpful(0) Helpful(0)

Well, this doesn't look good, i recommend to downgrade. And if you really need this version i recommend to ask help from TAC.
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inadam     Created Dec 11, 2013 17:39:53 Helpful(0) Helpful(0)

how can i contact TAC for asking help for this problem..???
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StarOfWest  Moderator   Created Dec 12, 2013 09:17:54 Helpful(0) Helpful(0)

check below link, find your country and contact associated TAC center

 

http://support.huawei.com/enterprise/NewsReadAction.action?newType=0302&contentId=NEWS1000000563&idAbsPath=0302_10002

 

 

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