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Wi-Fi Function is Locked and Cannot be Used

Created: May 1, 2020 04:33:05Latest reply: May 2, 2020 04:50:52 824 11 0 0 0
  Rewarded HiCoins: 1 (problem resolved)

Hi there.


I was playing a game on my phone then I raged and throw my phone to the floor. it then started to restart, the first thing I saw was a notif saying some features are locked and password required ( i do know my password and I opened it ) then it goes to settings and opened wifi it was closed and every time I turn it on it always go back to off. we have decent wifi in my place, it cant be the wifi router's fault. help, please.


Thanks.

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liqiang185
Admin Created May 1, 2020 05:04:31

Dear josh420

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our enterprise product page, we would suggest a visit to our page dedicated to persoal devices to better solve this question. We have Huawei Community support ( https://consumer.huawei.com/en/community/list/?forumId=10014 ) where you can get the answer online, and also service hotline for each country or region. You can get the regional hotline number at https://consumer.huawei.com/en/support/hotline.

For questions about P30, please open this link:

https://consumer.huawei.com/en/support/phones/p30/


Thank you!

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josh420
josh420 Created May 1, 2020 05:12:22 (0) (0)
HUAWEI P30 LITE
MODEL : MAR-LX2
EMUI VERSION : 10.0.0

ONT equipment?? is that some kind of router??? sorry i dont know any of these stuff all i know is the wifi router and my phone.
i just cant use the wifi. i think its not the wifis fault tho. cause it say here on the phone locked features, is there any connection on the locked features to my wifi settings????  
liqiang185
liqiang185 Reply josh420  Created May 1, 2020 05:32:03 (0) (0)
For questions about P30, please open this link:
https://consumer.huawei.com/en/support/phones/p30/
Thank you!  
All Answers
Hello, josh420.
It's nice to meet you in the community.
We're working on your problem. Please be patient.
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There are two ways to manage and configure the HG8546M.

One is configured locally through a computer or mobile terminal, using an administrator password.

The other is a network operator remote configuration, no password is required. But they provide you with network services. Without the ability to view your private information, you can rest assured.

Therefore, you only need to change the local management password and wireless password.

To prevent other people, such as your device provider or your neighbors from accessing your network, the solution is to not install WIFI sharing software on your access terminal. This software will automatically leak your password. Do not allow it. Don't go to your home to factory settings for your device. If you have made factory settings for your device, please change the default password in time.

https://forum.huawei.com/enterprise/en/huawei-hg8546m-locked-functions/thread/581582-100181
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josh420
josh420 Created May 1, 2020 04:52:57 (0) (0)
first, i dont know what HG8546M is sorry. second,if theres two options which do you prefer the best way? third, how do i change the local management pass and wireless password?????  

Dear josh420

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our enterprise product page, we would suggest a visit to our page dedicated to persoal devices to better solve this question. We have Huawei Community support ( https://consumer.huawei.com/en/community/list/?forumId=10014 ) where you can get the answer online, and also service hotline for each country or region. You can get the regional hotline number at https://consumer.huawei.com/en/support/hotline.

For questions about P30, please open this link:

https://consumer.huawei.com/en/support/phones/p30/


Thank you!

View more
  • x
  • convention:

josh420
josh420 Created May 1, 2020 05:12:22 (0) (0)
HUAWEI P30 LITE
MODEL : MAR-LX2
EMUI VERSION : 10.0.0

ONT equipment?? is that some kind of router??? sorry i dont know any of these stuff all i know is the wifi router and my phone.
i just cant use the wifi. i think its not the wifis fault tho. cause it say here on the phone locked features, is there any connection on the locked features to my wifi settings????  
liqiang185
liqiang185 Reply josh420  Created May 1, 2020 05:32:03 (0) (0)
For questions about P30, please open this link:
https://consumer.huawei.com/en/support/phones/p30/
Thank you!  

Dear josh420
Please confirm that your product model, is a certain Huawei mobile phone, please reply.
Thank you!

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josh420
josh420 Created May 1, 2020 05:15:49 (0) (0)
im pretty sure its a huawei my brother.  
liqiang185
liqiang185 Reply josh420  Created May 1, 2020 05:22:23 (0) (0)
Since you posted two identical posts, the other one will be deleted  
josh420
josh420 Reply liqiang185  Created May 1, 2020 05:23:29 (0) (0)
oki hope you can help me with this problem  
thanks
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