Got it

Wi-Fi Connected But No Internet Access on HG8245Q2

Created: Mar 6, 2019 07:03:06Latest reply: Feb 28, 2022 07:55:12 68819 16 3 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hi!


This post is about an issue related to Wi-Fi connection, but no internet access on HG8245Q2. Please see below for more details.


Huawei HG8245Q2


ISSUE DESCRIPTION

Can anybody help me? All of a sudden, I cannot connect to the internet via Wi-Fi. I can connect to the router wirelessly, but no internet access. I can still access the router GUI via wireless and I can connect to the internet fine via the wired connection, but not via WiFi. So Wi-Fi connected, but no internet access on HG8245Q2.


HG8245Q2 Symptoms

Light indicators:


  • POWER: Steady green;


  • PON: Steady green;


  • LAN: Blinking green;


  • WLAN: Blinking green.


POSSIBLE SOLUTION

Troubleshooting I have tried so far:


  • Power Cycle;


  • Turned on and off the side WiFi button;


  • Changed SSID and PW;


  • Reset the router to the default configuration using  the side button;


  • Reset the router to the default config using GUI.


Still no resolution. Please help.


Thanks!

All Answers

I am here at the forum because I have a HG8245Q2 and sometimes the WIFI internet comes down, but the internet on rj45 blue cable does not. I have to reset the modem, turning it on and off, and waiting 5 minutes to the optical fiber to realign, but I would like to reset the wifi without having to turn it off, using my cell phone, but when I try 192.168.100.1, I cant connect and when I use the blue cable, I dont see where to reset just the wifi.....Please help if you have an idea of how to reset the wifi (without having to power off the router) or discover why wifi shuts down and how to fix it...TY all


all the lighst are ON....even wifi, you can connect, but no internet access

Internet is normal on blue rj 45 cables, but wifi is connected but no internet...

View more
  • x
  • convention:

Chenxintao
Chenxintao Created Apr 26, 2021 00:36:33 (0) (0)
Hi, friend!
You can log in to the HG8245Q2 WebUI based on the device nameplate to restart the device and check the Wi-Fi status.
There is a lot of information about the general operations of ONTs under Access Network. You need to read it.  
Chenxintao
Chenxintao Created Apr 26, 2021 00:38:17 (0) (0)
If your problem remains unresolved, you can refer to the following link to re-post your question in detail: (Please bring your device version and your city):
https://forum.huawei.com/enterprise/en/how-to-quickly-seek-help-forum/thread/636663-100181  
Hi, please help me with the connections of this Huawei WiFi router, l have already put a sim card and its on but wen l connect to my phone it is saying no internet connection and it is also showing this
View more
  • x
  • convention:

Plea help me,I am a huawei wifi router user.I have a huawei wifi HG8546M router and I used last 1year over but suddenly it has seen some problems in my router and there are given bellow problems:-
1)Powerlighit green blinking.
2)Lanlight green blinking
3)WLANlight green blinking
4)Loss redlight
5)Mobile and other devices are connected but not supported wifi,there shows `no internet´and redlight blinking but why?Pls help me.
View more
  • x
  • convention:

Posted by user_4603999 at 2022-02-23 11:54 Plea help me,I am a huawei wifi router user.I have a huawei wifi HG8546M router and I used last 1yea ...

Hi, dear!

Please Click:

Huawei ONT Basics


View more
  • x
  • convention:

12
Back to list

Comment

You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.