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Why the ManageOne SC portal not match the ECS number from ManageOne OC portal?

Latest reply: Nov 24, 2021 04:58:25 360 2 3 0 0

Hello, everyone!

Do you know why the ManageOne SC portal does not match the ECS number from ManageOne OC portal? Don't worry, the post will share with you!

Problem Description

The  customer report that the ECS number is different from ManageOne portal and OC portal.

 

      142421qnhewzgdedeaw85a.png       142421u3oddcv3dd3bumuc.png

 

Problem Analysis

Checking the details that we can see three VDCs from the OC portal and the other two both have three VMs existed.

      

      142421rc4u4nnooz4h4nu4.png

      142422hgdnhq244uqbxjgb.png

 

Root Cause

 

The OC portal will list all the VMs from the environment and don't isolate them with VDC, but from the ManaOne SC side will be isolated with VDCs.

 

Solution Description

The is normal status and from the OC side have been list 162 VMs, and customer have three VDCs exist VM. The current VDC ECS number should be 162-3-3 = 156. It's normal.

This is my solution, how about yours? Go ahead and share it with us!

 

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Unicef
MVE Created Nov 5, 2021 11:49:19

Good share thanks you!
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user_4358465
Created Nov 24, 2021 04:58:25

Good solution post, thanks
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