Posted by stephen.xu at 2021-01-28 11:09
Hi, AkbarHave you received the alarms before?
OK, thank you for your feedback.
You are suggested to check it in two ways:
1. Check whether your configuration is correct?

Note that during the configuration, enable the trap function and set the trap mode to OID.
2. If the configuration is correct, check the Include Alarm Severities,

Generally, the alarm severity is normal by default.
This indicates that only alarms with all severity are displayed on eSight. but if you select Major or Minor
You will not receive the normal alarms.
3. If all are ok, Test your configuration.

If all configuration is ok, you can try to test it, maybe the network also can be the issue for you qustion.