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Why is the HyperTerminal unable to enter the CLI interface or the information display is incomplete when the serial port is connected to the storage d

Created: Aug 23, 2019 10:11:54Latest reply: Aug 23, 2019 10:22:48 164 1 0 0 0
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Why is the HyperTerminal unable to enter the CLI interface or the information display is incomplete when the serial port is connected to the storage device and the parameters are configured properly?

Featured Answers
Joel0626
Created Aug 23, 2019 10:22:48

Hi there!

There are several reasons for this:

  • The maintenance terminal uses a USB to the serial port conversion device. Please use the serial port of the maintenance terminal.

  • The serial cable is not compatible. Please use the original serial cable of the device.
View more
  • x
  • convention:

All Answers
Hi there!

There are several reasons for this:

  • The maintenance terminal uses a USB to the serial port conversion device. Please use the serial port of the maintenance terminal.

  • The serial cable is not compatible. Please use the original serial cable of the device.
View more
  • x
  • convention:

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