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Why is my VCN510 going offline?

Created: Jul 19, 2021 22:59:53Latest reply: Jul 20, 2021 14:48:09 472 5 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Hello everyone!


This post enquires about why my VCN510 is going offline. Please see more details below.


ISSUE DESCRIPTION


I would like to know what is causing the offline MU of the VCN510. I have 3 VCN510s which have offline MU. I do not understand why.


Who can help me understand and find a solution? Thanks!

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Y_T_Z
Admin Created Jul 20, 2021 07:22:24

Hello!


There are many reasons why the MU goes offline:

  • CPU is high;

  • insufficient memory;

  • ……

 You can try to manually start the MU:

1. Log in to the VCN server via the SSH tool.

  • user: admin;

  • password:Change_Me.

2. Switch to root:

  • su -

  • password: Change_Me.

3. Open the manual startup directory.

cd /home/ivstool/bin

4. Start the MU module.

./service.sh start mu


If the MU module can't be started manually, please contact our Huawei engineers. Thanks!

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Y_T_Z
Y_T_Z Admin Created Jul 20, 2021 01:31:30

Hi, how many VCN510 do you have in total?
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Y_T_Z
Y_T_Z Admin Created Jul 20, 2021 07:22:24

Hello!


There are many reasons why the MU goes offline:

  • CPU is high;

  • insufficient memory;

  • ……

 You can try to manually start the MU:

1. Log in to the VCN server via the SSH tool.

  • user: admin;

  • password:Change_Me.

2. Switch to root:

  • su -

  • password: Change_Me.

3. Open the manual startup directory.

cd /home/ivstool/bin

4. Start the MU module.

./service.sh start mu


If the MU module can't be started manually, please contact our Huawei engineers. Thanks!

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Hi, @sidik1

If you able to login to the master VCN (if you already made a cluster)
Please go to Log section, and check the System Log to know what happened when the MU offline
you can capture and share here so we can help figure it out.

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Y_T_Z
Y_T_Z Created Jul 21, 2021 01:46:16 (0) (0)
Unfortunately, he reinstalls the VCN.  

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