Hello!
There are many reasons why the MU goes offline:
CPU is high;
insufficient memory;
……
You can try to manually start the MU:
1. Log in to the VCN server via the SSH tool.
user: admin;
password:Change_Me.
2. Switch to root:
3. Open the manual startup directory.
cd /home/ivstool/bin
4. Start the MU module.
./service.sh start mu
If the MU module can't be started manually, please contact our Huawei engineers. Thanks!