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Why does the HG8245a fail...

Why does the HG8245a fail to connect to the network?

Created: Apr 9, 2020 02:43:52Latest reply: Apr 9, 2020 02:55:07 504 5 0 0 0

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Hello, sir.

I reset the HG8245a modem manually, but I can't connect to the modem, either through wifi or through a network cable. what should I do?

Thanks!

ONT Series hg8245a

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Chenxintao Admin Created Apr 9, 2020 02:50:03

Hello, friend!

You can refer to the following content:

I hope it helps.

Thank you!

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Chenxintao Admin Created Apr 9, 2020 02:45:48

Hello, friend!
It's nice to meet you in the community.
We're working on your problem. Please be patient.

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Chenxintao Admin Created Apr 9, 2020 02:50:03

Hello, friend!

You can refer to the following content:

I hope it helps.

Thank you!

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Unicef

MVE Created Apr 9, 2020 02:51:19

Please try to reconfigure the WLAN information.

Hope link below can help u:

https://support.huawei.com/enterprise/en/doc/EDOC1100009120?idPath=7919710|9856746|9858653|22318691|21989531

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user_40157594

Created Apr 9, 2020 02:53:51

Posted by Chenxintao at 2020-04-09 02:50 Hello, friend!You can refer to the following content:I hope it helps. Thank you!

OK

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user_40157594

Created Apr 9, 2020 02:55:07

Posted by Unicef at 2020-04-09 02:51 Please try to reconfigure the WLAN information.Hope link below can help u:https://support.huawei.com ...

Thank you, sir.
I'm trying to find a solution from the information you gave me.

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