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Why Cannot Users Associat...

Why Cannot Users Associate with APs When WPAPSK Authentication Is Used?

Created: May 8, 2017 07:52:04Latest reply: May 10, 2017 08:15:29 1318 1 0 0 0

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Why Cannot Users Associate with APs When WPAPSK Authentication Is Used?

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rayma2010 Created May 10, 2017 08:15:29

The possible causes are as follows:
l The AC's interface connecting to the switch or AP is not added to service VLANs.
During the authentication, keys need to be exchanged through the service channel;
therefore, the interfaces must be added to service VLANs.
l The STA does not support WPA2-PSK. For example, the computer runs an early version
of Windows XP without patches installed, the computer may not support WPA2-PSK.
Patches need to be installed on the computer.

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