why cannot display the ports exist after the boards are installed?

Created: May 20, 2019 09:35:27Latest reply: May 20, 2019 09:37:40 55 3 0 0
  Rewarded Hi-coins: 0 (problem resolved)

I just received two S5730-48C-PWR-SI(V200R011C10SPC500) switches with an ES5D21VST000 interface card on each one. I want to setup an iStack with both but no 40G ports appear on display current. 

Should I need to activate something additionally? any suggestions?

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chenhui
Admin Created May 20, 2019 09:36:53 Helpful(0) Helpful(0)

@user_3357111 hi!

The ES5D21VST000 stack card is not supported on your S5730-48C-PWR-SI-AC with the current software version (V200R011). You need to upgrade to V200R012 or V200R013.

Below are the devices that support the ES5D21VST000 stack card with V200R012 (Please see " Card Overview" tab):
http://support.huawei.com/hedex/ ... 5252Bwith%25252B2*QSFP%25252B%25252BInterface%25252529&lang=en

Below are the devices that support the ES5D21VST000 stack card with V200R013 (Please see " Card Overview" tab):
http://support.huawei.com/hedex/ ... 5252Bwith%25252B2*QSFP%25252B%25252BInterface%25252529&lang=en
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chenhui
chenhui Admin Created May 20, 2019 09:36:53 Helpful(0) Helpful(0)

@user_3357111 hi!

The ES5D21VST000 stack card is not supported on your S5730-48C-PWR-SI-AC with the current software version (V200R011). You need to upgrade to V200R012 or V200R013.

Below are the devices that support the ES5D21VST000 stack card with V200R012 (Please see " Card Overview" tab):
http://support.huawei.com/hedex/ ... 5252Bwith%25252B2*QSFP%25252B%25252BInterface%25252529&lang=en

Below are the devices that support the ES5D21VST000 stack card with V200R013 (Please see " Card Overview" tab):
http://support.huawei.com/hedex/ ... 5252Bwith%25252B2*QSFP%25252B%25252BInterface%25252529&lang=en
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kois
kois Created May 20, 2019 09:37:40 Helpful(0) Helpful(0)

Posted by chenhui at 2019-05-20 09:36 @user_3357111 hi,The ES5D21VST000 stack card is not supported on your S5730-48C-PWR-SI-AC with the c ...
OK, it seems that I should upgrade it first.
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chenhui
chenhui Created May 20, 2019 09:38:34
yes, you should upgrade it to the specific version to support this card,  

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