Who owns the accounts? Who adds who?
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Hello, @lokers Only an Installer account can create Owner, Guest or other Installer accounts. If you want an additional account for your wife, just contact your installer and ask this, it will spend maximum 3 minutes to create it via FusionSolar APP or webpage. If you create a new Installer account (company account by yourself) it will be useless because your PV plant (inverter) was created under installer's company so you can't access it anyhow. The only thing which can be done is like this: - to ask him to create a second Owner account for your wife; - to ask him to delete the PV plant and your account from his company and then you can create an Installer account(company account by yourself) and to register/create your inverter under your company. Also, even if you don't have an installer account, for any Wi-Fi settings (in case that you have replaced the router), you can connect locally to inverter to setup the new connection (see the attach document). Hope that the above solved your questions |
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Hello, @lokers Only an Installer account can create Owner, Guest or other Installer accounts. If you want an additional account for your wife, just contact your installer and ask this, it will spend maximum 3 minutes to create it via FusionSolar APP or webpage. If you create a new Installer account (company account by yourself) it will be useless because your PV plant (inverter) was created under installer's company so you can't access it anyhow. The only thing which can be done is like this: - to ask him to create a second Owner account for your wife; - to ask him to delete the PV plant and your account from his company and then you can create an Installer account(company account by yourself) and to register/create your inverter under your company. Also, even if you don't have an installer account, for any Wi-Fi settings (in case that you have replaced the router), you can connect locally to inverter to setup the new connection (see the attach document). Hope that the above solved your questions |
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Confucius
Created Feb 2, 2022 12:53:22
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Basically, the owners does not have electrical skills or knowledges so if they'll have an Installer account, they could set something wrong on inverter which could make it run abnormally. Also, regarding your questions: 1) yes, you can but you need to let your installer knows about that. 2) not recommended, you can just Share your PV plant with his account; 3) only for your wife, you already would have an Installer account so another owner account for yourself is useless. |
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