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Which software version is stable of Huawei TE30 and VP9030M ?

Created: Jun 21, 2018 08:04:40Latest reply: Mar 7, 2019 21:01:06 1525 6 0 0 0
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Which software version is stable of Huawei TE30 and VP9030M ?

now i use

Endpoint model

Huawei TE30

Endpoint SN

Software version

TEX0 V100R001C01B013SP04
Release 1.1.13.4 May 4 2013 17:52:31

Hardware version

D

Logic version

2.2 May 02 2013

HD Camera version

--

--

Mic_Array version

--


Terminal model

9030M

Terminal SN


Software version

VCT V100R011C03B014SP05
Release 2014.2.10

IGW version

--

Hardware version

B

Logic version

3.3

HD Camera version

--

C620V100R001C01B030

COM2

Mic_Array version

M210 V100R001C01B014SP02

Featured Answers
Mihnea
Created Jun 21, 2018 08:23:56

Also regarding the stability of these firmware versions, we would like to inform you that all the versions presented above are stable since they have been tested by our Research and Development Team prior to the official release of the version. If the versions presented are made commercially available and have a wide applicability they are stable. Let us know if further assistance is required from our end and we will gladly assist.
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All Answers
Hello,

Below you will find a list of available firmware versions for both the TE30 and the ViewPoint 9030M.

For TE30:

TE30 V600R006C10SPC300 Valid 2018-05-15
TE30 V600R006C10SPC200 Valid 2018-04-04
TE30 V600R006C10 Valid 2018-01-05
TE30 V600R006C00SPC800 Valid 2017-11-17
TE30 V600R006C00SPC500 Valid 2017-08-26
TE30 V600R006C00SPC300 Valid 2017-07-05

For ViewPoint 9030:

ViewPoint 9030 V100R011C03SPC200 Valid2015-06-26
ViewPoint 9030 V100R011C03SPC900 Valid 2017-11-01
ViewPoint 9030 V100R011C03SPC500 Valid 2016-08-21
ViewPoint 9030 V100R011C03SPC400 Valid 2016-06-29
ViewPoint 9030 V100R011C03SPC300 Valid 2016-04-15
ViewPoint 9030 V100R011C03SPC100 Valid 2015-02-16

ViewPoint 9030 Firmware versions link:

http://support.huawei.com/enterprise/en/enterprise-communications/viewpoint-9030-pid-17491/software

TE30 Firmware versions link:

http://support.huawei.com/enterprise/en/enterprise-communications/te30-pid-7951671/software

In the links above you will find all information related to these releases including upgrade guide, release notes, issues addressed, Applicability and so on including the link to download the firmware itself.

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This post was last edited by AalyY at 2018-06-21 02:28.

this is the latest version for TE30 , released by 2018/05/15 
http://support.huawei.com/enterprise/en/enterprise-communications/te30-pid-7951671/software/23096758?idAbsPath=fixnode01|7881490|21781198|21781768|21730255|7951671
But i prefer you use version Before Most latest which is released by 2018/04/04
http://support.huawei.com/enterprise/en/enterprise-communications/te30-pid-7951671/software/23037163?idAbsPath=fixnode01|7881490|21781198|21781768|21730255|7951671

always you can get the latest version, from support page like below:-


20180621101604270001.png
for  VP9030M you can follow same way the most recomended is 

http://support.huawei.com/enterprise/en/enterprise-communications/viewpoint-9030-pid-17491/software/21524635?idAbsPath=fixnode01|7881490|21781198|21781768|21730255|17491

Actually there is advice that will help you any version marked with below mark as below is the most recom,mended one

20180621102709540001.png
so whenever you find this mark for version means it is most recommended 20180621102754966001.png

it is not must to be latest ,  may be recomended not latest one

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You can use the latest software version for TE30

TE30 V600R006C10SPC300

but please read the release document and upgrade guide in order to know which version you can upgrade it directly udert the section of version compatiblity 

and for the other terminal

you can use this version  V100R011C03SPC200 
release 2015-06-26


http://support.huawei.com/enterprise/en/enterprise-communications/viewpoint-9030-pid-17491/software/21524635?idAbsPath=fixnode01|7881490|21781198|21781768|21730255|17491


Also please read the upgrade guide carefully
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Also regarding the stability of these firmware versions, we would like to inform you that all the versions presented above are stable since they have been tested by our Research and Development Team prior to the official release of the version. If the versions presented are made commercially available and have a wide applicability they are stable. Let us know if further assistance is required from our end and we will gladly assist.
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thank you for assist.
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I have a problem with my T30, when I configured it worked perfect in a video conference, but then turned it off remotely from the GUI turned it on again and joined the video conference but did not show video or audio, verify everywhere and I do not have restriction of video and audio some that could be the problem, I thought to update the software but I need some ID of my company which I do not have them to update my profile, someone can help me to find a solution thanks in advance
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