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Where can I find the soft...

Where can I find the software upgrade for the SUN2000-60KTL-M0

Created: Jan 21, 2022 17:05:18Latest reply: Jan 22, 2022 01:26:34 263 5 1 0 0
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I have some problems with an PV installation and the fusionSolar app. On a similar post I found the recommended solution was to update the inverters' software. The problem is I can not find anywhere the correct software for the upgrade. This link is not useful since the Inverter model is no in the supported list in the release manual (this is only for small 2 to 7 kW inverters). I have also searched here but I could not find anything relative. The inverter firmware is V300R001 and the current software version is V300R001C00SPC116 (I don't even know if this is the latest version).


Also if I find the correct files is it safe to upgrade the software through a smartlogger remotely?


Thanks in advanced,

kkenergy.

SUN2000-60KTL-M0software upgrade

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gzzz
Admin Created Jan 22, 2022 01:26:34

Hello, friend.

You need to obtain the latest software version from the PV center. For details about how to upgrade the SmartLogger, see Upgrading the Device Firmware Version in the SmartLogger3000 User Manual.

Europe Email: eu_inverter_support@huawei.com    

China and Asia Pacific: solarservice@huawei.com     

Latin America Email: la_inverter_support@huawei.com 

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ariase88
ariase88 Admin Created Jan 21, 2022 17:07:59

Thanks for contacting the Huawei community!

We are checking your question and will provide an answer to you shortly...
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Saqibaz
Saqibaz Created Jan 21, 2022 18:14:26

Dear @kkenergy,

check the below link, it will help you.

https://support.huawei.com/enterprise/en/digital-power/sun2000l-pid-22027611/software/

Thanks
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kkenergy
kkenergy Created Jan 21, 2022 18:25:54

Posted by Saqibaz at 2022-01-21 18:14 Dear @kkenergy, check the below link, it will help you.https://support.huawei.com/enterprise/en/digi ...
This is the link I initially found but I can not find any version that includes this specific inverter in the release manual.
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Tang_li
Tang_li Admin Created Jan 22, 2022 01:15:16

it is safe to upgrade the software through a smartlogger remotely

you can get help from Smart PV .sending your device's SN and your problem to the below email

Europe Email: eu_inverter_support@huawei.com

China and Asia Pacific: solarservice@huawei.com

Latin America Email: la_inverter_support@huawei.com
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gzzz
gzzz Admin Created Jan 22, 2022 01:26:34

Hello, friend.

You need to obtain the latest software version from the PV center. For details about how to upgrade the SmartLogger, see Upgrading the Device Firmware Version in the SmartLogger3000 User Manual.

Europe Email: eu_inverter_support@huawei.com    

China and Asia Pacific: solarservice@huawei.com     

Latin America Email: la_inverter_support@huawei.com 

View more
  • x
  • convention：
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