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When a new user searches ...

When a new user searches recording, it displays 'No recording found'

Created: Feb 14, 2020 06:28:09Latest reply: Feb 14, 2020 08:00:17 547 3 0 0 0
  Rewarded HiCoins： 0 (problem resolved)
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Hello, experts!

Have a nice day!

I meet a problem as below:

When a new user account searches recording, the system displays 'No recording found'! Actually, there is recording!

Please assist me to resolve it! Thanks!

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Hey,girl
Created Feb 14, 2020 08:00:17

Posted by mumuy at 2020-02-14 07:11Hello, the VCN510 version is V100R002C30SPC205.

Hello, you can upgrade it to V100R002C50SPC237, if it is the Islamic calendar, the upgrade operation can resolve your problem!

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  • convention：
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Hey,girl
Hey,girl Created Feb 14, 2020 06:32:02

Hi, mumuy!

Thanks for choosing our community!

Please details the following information:

  • The VCN type

  • The version

  • The local time of windows

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Jacob2
Jacob2 Created Feb 14, 2020 07:11:51

Posted by Hey,girl at 2020-02-14 06:32 Hi, mumuy!Thanks for choosing our community!Please details the following information:The VCN typeThe ...
Hello, the VCN510 version is V100R002C30SPC205.
View more
  • x
  • convention：
(0) (0)
4#
Hey,girl
Hey,girl Created Feb 14, 2020 08:00:17

Posted by mumuy at 2020-02-14 07:11Hello, the VCN510 version is V100R002C30SPC205.

Hello, you can upgrade it to V100R002C50SPC237, if it is the Islamic calendar, the upgrade operation can resolve your problem!

View more
  • x
  • convention：
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