Q: What should I do if the video of the TEX0 is in black and white or flickers in black and white?
A: The possible cause is that the mode of the video output port is set incorrectly. You need to check whether the mode of the video output port matches the used cable, check whether the cable is connected correctly, and replace the cable if necessary.
More:
For more imformations about how to diagnose and troubleshoot endpoint faults, see “Operation and Maintenance > Maintenance Guide > Troubleshooting” in the TE30&TE40&TE50&TE60&TX50 Videoconferencing Endpoint Product Documentation.
