Hello!
We would like to advise you may perform the troubleshooting steps as per below by:
Method 1: From your computer, open a web browser and enter 192.168.3.1 in the address bar to access the PC web-based management page.
The PC web-based management page provides comprehensive configuration and management features for your routers. The router's default IP address is 192.168.3.1. If the router's IP address has not been changed, you can access the router's web-based management page by following these steps:
- Connect your computer or phone to your router's Wi-Fi network. You can also connect your computer to the LAN port on your router using an Ethernet cable.
- For routers that feature self-adaptive ports, you do not need to distinguish between WAN and LAN ports.
- Open an Internet browser on your phone or computer. Enter 192.168.3.1 in your browser address bar and press the Enter key.
In the login window, enter the login password for your router and select Log In
Method 2: From your mobile device, open a web browser and enter 192.168.3.1 in the address bar to access the mobile web-based management page.
The mobile web-based management page provides basic Internet and Wi-Fi configuration features for your routers.
You can also access the PC web-based management page from your mobile device by touching Desktop in the settings menu at the upper right corner of your mobile web-based management page.
Method 3: From your mobile device, open the HUAWEI AI Life app (HUAWEI SmartHome app).
The HUAWEI AI Life app (HUAWEI SmartHome app) provides all the essential configuration and management features that enables you to easily access, configure, and manage your routers.
Before accessing, configuring, and managing your routers, ensure that you have downloaded and installed the HUAWEI AI Life app (HUAWEI SmartHome app) on your mobile device.