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what is voice file for MA5600T and MA5616 in U2000 display

Latest reply: Nov 14, 2021 09:17:40 205 1 1 0 0

Hello everyone!

Today, I’d like to share a case.



Problem description


Customer wanted to see which voice file is loaded on a device (MA5600T and MA5616) from the U2000 GUI


Problem analyes


The voice file cannot be displayed for older versions of  MA5600T, the first one which supports  is V800R012

The voice file cannot be displayed for older versions of  MA5616 , the first one which supports  is V800R312

The voice file cannot be displayed for older versions of U2000 , the first one which supports  is V100R008


Root cause


N/A


Solution


1) For MA5600T search for the device->NE Panel-> click on one service board and  in the Slot Detailed Info you will find the Voice File Information

2) For MA5616 search for the device->NE Panel-> click on the control board (CCUC or CCUB)and in the Slot Detailed Info you will find the Voice File Information


Welcome to leave a message below.

We’ll study together.

Thank you!


Sara_Obaid
Moderator Created Nov 14, 2021 09:17:40

Excellent problem analysis and solution description!
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