Hi,
Monetization is the value that an item, service, or effect/outcome would have were it sold for money to a willing buyer. In functioning markets, this value would be the market price; in imperfect markets, the value is determined using financial proxies.
A service-level agreement (SLA) sets the expectations between the service provider and the customer and describes the products or services to be delivered, the single point of contact for end-user problems, and the metrics by which the effectiveness of the process is monitored and approved.
SLA Monetization is directly proportional to any contract as monetization of any contract is entirely dependent upon the pricing which is locked between the two parties.