What happen to my internet connection?

Chenxintao · Created Nov 14, 2021 07:51:42

Hello, friend!

I'm not sure about your specific question, please add a description of the question if you can.

About wifi, you can also refer to

Wi-Fi Special Topics

Thanks!

Chenxintao · Created Nov 14, 2021 07:49:12

Hello, dear!
It's nice to meet you in the community.
We're working on your problem. Please be patient.

Chenxintao · Created Nov 14, 2021 07:51:42

Hello, friend!

I'm not sure about your specific question, please add a description of the question if you can.

About wifi, you can also refer to

Wi-Fi Special Topics

Thanks!

user_4469537 · Created Nov 14, 2021 08:01:53

Posted by Chenxintao at 2021-11-14 07:51 Hello, friend! You can refer to: https://forum.huawei.com/enterprise/en/huawei/m/collection.html?col ...

I dont understand. What happen to my internet connection?-4294341-1

Chenxintao · Created Nov 14, 2021 16:56:13

Posted by user_4469537 at 2021-11-14 08:01 I dont understand.

Hello, friend!

According to the web interface of the device, the device can access the Internet properly.

As indicated above:

1. The ONT does not go online on the OLT.

2. The ISP has not registered the network service of the device.

3. The ISP network service package is in arrears.

It is recommended that you contact your ISP for a solution.

Thanks!