Question
During eSight installation, upgrade, or startup, the environment check result shows that the FTP service check is not passed. The following figure takes the V200R003C10 check result as an example.
To solve this problem, stop the started FTP service before eSight installation, upgrade, or startup.
/ig_sw/images/u_ig_sw_eSight_00359_fig01.png)
Answer
- Windows:
- Access the CLI and run the following command to check the ID of the process that occupies port 21:
netstat -ano|findstr :21
Information similar to the following is displayed:
NOTE:Here, 820 indicates the ID of the process that occupies port 21.
- Run the following command to stop the process.
taskkill /F /PID 820
- Perform eSight installation, upgrade, or startup again.
- Access the CLI and run the following command to check the ID of the process that occupies port 21:
- SUSE11 Linux:
- Access the CLI and run the following command to check the ID of the process that occupies port 21:
netstat -anp|grep :21
Information similar to the following is displayed:
NOTE:Here, 324 indicates the ID of the process that occupies port 21.
- Run the following command to stop the process.
kill -9 324
- Perform eSight installation, upgrade, or startup again.
- Access the CLI and run the following command to check the ID of the process that occupies port 21:
/ig_sw/images/u_ig_sw_eSight_00359_fig04.png)
/ig_sw/images/u_ig_sw_eSight_00359_fig05.png)
