What can I do if an agent fails to log in to the Agent Client Demo because the agent forgets the password?

Created: Oct 30, 2018 08:28:31 470 0 0 0 0

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Q: What can I do if an agent fails to log in to the Agent Client Demo because the agent forgets the password?

A: Log in to the web configuration console as a VDN administrator and change the password of the agent.

Procedure

1. Log in to the web configuration console as a VDN administrator.

2. Choose Web Configuration Console > VDN1 Configuration > Agent.

3. Find the ID of the agent and click the modify icon to change the password.

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What can I do if an agent fails to log in to the Agent Client Demo because the agent forgets the password?

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