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Web Interface bug after u...

Web Interface bug after update

Created: Jan 8, 2020 15:15:18Latest reply: Jan 19, 2020 08:41:25 921 10 0 0 0
  Rewarded HiCoins： 0 (problem resolved)
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Hi,


I've got this bug after upgrading the web interface to AC200R010C00SPC700.008.web.7z.

Basically, when I click on the name of the AP, the display will show this error. I think the AP name is not propagated to the call.


Also, generally, how do we report bugs? Through TAC?


error message



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chenhui
Admin Created Jan 9, 2020 01:02:41

@louischua hello,
I checked the documentation, it seems that only the version V200R010 or later support the command display ap led. So I would like to suggest you check the version of the AP.
If the AP version is V200R010 or later, please provide the AP version and model, AC version and model. We'll confirm that with R&D guys.
By the way, you can report the bugs or suggestions through both the forum and TAC, we all will support your requirements.
Thanks.
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chenhui
chenhui Admin Created Jan 9, 2020 01:02:41

@louischua hello,
I checked the documentation, it seems that only the version V200R010 or later support the command display ap led. So I would like to suggest you check the version of the AP.
If the AP version is V200R010 or later, please provide the AP version and model, AC version and model. We'll confirm that with R&D guys.
By the way, you can report the bugs or suggestions through both the forum and TAC, we all will support your requirements.
Thanks.
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louischua
louischua Created Jan 9, 2020 02:17:27

I'm using AC6605-26-PWR, AD9431DN-24X and R230D.
I've installed the patch AC200R010C00SPC700.008.web.7z over AC200R010C00SPC700.001.web.7z.
This feature used to work in 001 but broke after I installed 008.

Also, when I was checking documentation, I saw AC200R019. How do we manage different R versions? I saw that both R010 and R019 have concurrent releases in the same timeframe. I continue with R010 because that is the existing version that  was used in the AC, but wonder if/when I should update to R019?

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chenhui
chenhui Admin Created Jan 9, 2020 06:11:55

Posted by louischua at 2020-01-09 02:17 I'm using AC6605-26-PWR, AD9431DN-24X and R230D.I've installed the patch AC200R010C00SPC700.008.web. ...

Commonly, the number of R version represent the time sequence of the corresponding version first released date. For example, R019 released later than R010, and most of the features and functions are the same for the different R version.

If you want to upgrade to R019, you can download the firmware from AC6000, as the picture below shows,

version


Click the version to get to the download page

download page


You can find the upgrade guide and release note at the bottom of the download page. These files will detailed list the improvement of the version.

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louischua
louischua Created Jan 9, 2020 14:45:11 (0) (0)
I see.
My question is which version should we use? Is there a suggested upgrade path? Do we keep to R010 or should we upgrade to R019? Also, why are all the documents locked?  
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5#
chenhui
chenhui Admin Created Jan 9, 2020 06:20:50

By the way, could you please provide the AC firmware version and AP firmware version?
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louischua
louischua Created Jan 9, 2020 14:43:00 (0) (0)
AC version
v200R010C00SPH708.pat
AP version
FitR230D_V200R010C00SPCc00.bin  
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6#
louischua
louischua Created Jan 18, 2020 07:06:37

Any feedback on this? Have R&D found the bug?
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chenhui
chenhui Admin Created Jan 19, 2020 08:41:25

Posted by louischua at 2020-01-18 07:06 Any feedback on this? Have R&D found the bug?
Hello
R&D needs more information to locate the error, please contact the TAC to create a SR ticket.
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louischua
louischua Created Jan 19, 2020 14:45:07 (0) (0)
ok. I'm working on another problem with the TAC at the moment. Will let them know of this bug after I clear other issues.
what other information do they need to locate the bug?  
chenhui
chenhui Reply louischua  Created Feb 2, 2020 02:57:17 (0) (0)
they will provide the corresponding information.  
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