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Web Browsing Problems Caused by the HG520C

Created: Jun 10, 2021 08:16:23Latest reply: Jun 10, 2021 08:22:26 223 2 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Hi, team!

Recently, when I was browsing the web at home, I often couldn't display the web. At first I looked up and judged many reasons, for example, I thought it was a problem with my network, I contacted my carrier and they told me there was no problem with the network. I've also tried changing the browser, but that's not the reason.

Finally, I tried to restart my modem HG520C and found that the web page could be displayed normally. However, after a short time, the problem would be repeated. I had to restart the modem repeatedly. This annoyed me. Can you tell me why?

Thanks for your advice!


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Nino_Chou
Admin Created Jun 10, 2021 08:22:26

Hi, friend.


HG520C is a carrier product.

You can try the following methods to troubleshoot the fault:

  • Step 1: Ensure that the terminal and other devices, such as telephones or fax machines, are connected to telephone lines through a splitter. 

  • Step 2: Ensure that telephone lines are properly connected. If the telephone lines are improperly connected, the stability of the network connection is affected. 

  • Step 3: Check the positions of your terminal and your computer. Ensure that they are far from electric appliances, such as microwave ovens, refrigerators, or cordless telephones, that generate strong magnetic or electric fields. 


If the problem persists, contact your service provider.

Thanks.

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little_fish
little_fish Created Jun 28, 2021 01:12:41 (0) (0)
Thanks.  
All Answers

Hi, friend.


HG520C is a carrier product.

You can try the following methods to troubleshoot the fault:

  • Step 1: Ensure that the terminal and other devices, such as telephones or fax machines, are connected to telephone lines through a splitter. 

  • Step 2: Ensure that telephone lines are properly connected. If the telephone lines are improperly connected, the stability of the network connection is affected. 

  • Step 3: Check the positions of your terminal and your computer. Ensure that they are far from electric appliances, such as microwave ovens, refrigerators, or cordless telephones, that generate strong magnetic or electric fields. 


If the problem persists, contact your service provider.

Thanks.

View more
  • x
  • convention:

little_fish
little_fish Created Jun 28, 2021 01:12:41 (0) (0)
Thanks.  

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