Electrical Ports Cannot Go Up:
1. After a 100M/1000M electrical port connects to the peer device, configure the electrical port to work in auto-negotiation mode.
2. Check whether the peer device works in auto-negotiation mode.
3. Configure the ports on the two ends of the link to work in forcible mode.
4. Use a network cable to perform a loopback test on the Huawei device. If the link goes Up, the Huawei device is working properly, and the fault may occur on the peer device. Contact the vendor of the peer device.
5. If the fault persists, verify that the network cable is normal and perform the test on another port. If the link still fails to go Up, the card is faulty. Contact technical support personnel.
Optical Ports Cannot Go Up:
1. After an optical port connects to the peer device, configure the optical port to work in auto-negotiation mode.
2. Check whether the peer device works in auto-negotiation mode.
3. Configure the ports on the two ends of the link to work in forcible mode.
4. Use an optical fiber to perform a loopback test on the Huawei device. If the link goes Up, the Huawei device is working properly, and the fault may occur on the peer device or the link.
5. Use an optical power meter to check whether the receive powers of the connected devices are within the receiver sensitivity range. Check whether the connectors of a patch cord are clean. If necessary, replace the patch cord with a properly working one to verify the fault.
6. Check the model and working mode (single-mode or multimode) of the optical modules on the connected devices. Use the patch cords accordingly.
7. If the optical port still fails to go Up, replace the optical module. If the fault persists, replace the device, and return the device for repair. The fault cause is not located. Therefore, select the cause "F060 Spare Part return for testing" if the customer wants to return and repair the spare part and select the cause "F064 Original parts return for test" if the customer wants to return and repair the original part.
https://support.huawei.com/enterprise/en/doc/EDOC1000060368/7c1500a1/port-faults