Problem Description : VM tools status abnormal , not able to runing , login the host of vm location check the service "vna-beat" status , the status is failed .
soltuion:
１．login the host to check the vna-beat service status (username and password you can contact huawei support )
2. Run the cd command to go to the /usr/lib/python2.7/site-packages/ directory. Check whether celery-4.1.0-py2.7.egg-info, kombu-4.1.0-py2.7.egg-info, and Flask-0.12.2-py2.7.egg-info are empty and whether the folder of a later version exists.
3. if yes , please delete the three folders.
4. run the command to restart the services . (command : service vna-beat restart)
