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vna-beat service start failed after upgrading from FusionCompute 6.3.1 to 6.5.0

Latest reply: Feb 18, 2022 15:44:45 657 4 3 0 0

Problem Description : VM tools status abnormal , not able to runing , login the host of vm location check the service "vna-beat" status , the status is failed . 


1.login the host to check the vna-beat service status   (username and password you can contact huawei support ) 


2. Run the cd command to go to the /usr/lib/python2.7/site-packages/ directory. Check whether celery-4.1.0-py2.7.egg-info, kombu-4.1.0-py2.7.egg-info, and Flask-0.12.2-py2.7.egg-info are empty and whether the folder of a later version exists.


3. if yes , please delete the three folders. 

4. run the command to restart the services . (command : service vna-beat restart)

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Admin Created Oct 26, 2019 06:39:25

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Moderator Author Created Feb 4, 2022 09:55:33

great sharing

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Created Feb 10, 2022 11:33:02

Thanks for sharing
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Created Feb 18, 2022 15:44:45

Excellent. Thank you for the information!
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