This topic describes how to view service status inspection items, expected results, and handling suggestions on the OMU portal.
Log in to the OMU portal and click the Preventive Maintenance tab. On the page that is displayed, click the arrow next to Running Status of Services. The page shown in Figure 1 is displayed and Table 1 lists the inspection items.
Item | Expected Result | Handling Suggestion |
|---|---|---|
Check whether the SMU can provide services and its daemon process is running properly. | The SMU service and its daemon process are running properly. | If the item does not pass the check, refer to Collecting Module Logs to collect related module logs, provide the logs for Huawei engineers, and log in to the OMU portal again to restart the module. For details, see Restarting the Service Module. |
Check whether the SCU can provide services and its daemon process is running properly. | The SCU service and its daemon process are running properly. | |
Check whether the PCG can provide services and its daemon process is running properly. | The PCG service and its daemon process are running properly. | |
Check whether the OMU can provide services and its daemon process is running properly. | The OMU service and its daemon process are running properly. | |
Check whether the OMU_PORTAL can provide services and its daemon process is running properly. | The OMU_PORTAL service and its daemon process are running properly. | |
Check whether the DCG can provide services and its daemon process is running properly. | The DCG service and its daemon process are running properly. | |
Check whether the MU can provide services and its daemon process is running properly. | The MU service and its daemon process are running properly. | |
Check whether the SafeVideo can provide services. | The SafeVideo service is running properly. | |
Check whether the core file exists. | No core file is generated. | If the item does not pass the check, check whether the NTP configuration is correct. For details, see (Important) Configuring NTP Time Synchronization. For other causes, contact Huawei technical support engineers. |
Check whether the CMU can provide services and its daemon process is running properly. | The CMU service and its daemon process are running properly. | If the item does not pass the check, refer to Collecting Module Logs to collect related module logs, provide the logs for Huawei engineers, and log in to the OMU portal again to restart the module. For details, see Restarting the Service Module. |
Check whether the SR can provide services and its daemon process is running properly. | The SR service and its daemon process are running properly. | If the check fails, refer to Collecting Module Logs to collect the logs of the module and contact Huawei technical support engineers. |
Check whether the ZK can provide services and its daemon process is running properly. | The ZK service and its daemon process are running properly. |
