SoftVCN, a video surveillance product for local customers, occasionally suffers from large-area video interruptions, which occur at random times, sometimes a few weeks, sometimes a month or two. SoftVCN version V100R002C20SPC200.
Video surveillance platform: 4 sets of SoftVCN platforms
Camera models: IPC6621-Z30-I, IPC6331-IR, IP6221-VRZ
Power supply mode; POE power supply
1. First of all, because the phenomenon is sporadic, and when declaring a fault, the fault has often occurred and has recovered itself, involving a large number of products, site networking complex, video surveillance products can only be seen after the log search disconnection information, evidence and determine the root cause of difficulty, directly attributed to the network problem persuasive enough.
2. Secondly, the customer has contacted the network technical support personnel directly to check the network problems, but the check is only simple to deal with, and also in the recovery check, did not find specific problems.
3. As the failure will generally last 30-120 minutes, contact the customer, contact the first time in the event of problems, in the event of failure to check.
The analysis process is as follows:
Four SoftVCNs are running independently, and 167 cameras are running independently. At present, a large number of cameras are distributed on different SoftVCNs. Different types of cameras have media flow timeouts at the same time (different networks), so it is necessary to check the network side of the fault.
1. Four SoftVCN servers, VCN01, VCN02, VCN03 and VCN04, each with a load of 43/41/23/60 and a total of 167 cameras
2. The cameras are: IP6221-VRZ distributed on 41 VCN02, VCN04 on 20; IPC6621-Z30-I distributed on 2 VCN02, VCN01 on 9;
IPC6331-IR is distributed on 51 VCN01, 41 on VCN03 and 3 on VCN04.
3. Abnormal moments occur at a certain point in time, usually equipment batch video interruption, different types of cameras will appear, distributed in different SoftVCN cameras will appear.
4.Abnormal moments occur at a certain point in time, usually equipment batch video interruption, different types of cameras will appear, distributed in different SoftVCN cameras will appear, and at the same time
