Video Fetching Problem

Got it

Huawei Enterprise Support Community

Community Forums Intelligent Video Surveillance

Created: May 31, 2021 09:15:13Latest reply: May 31, 2021 09:50:29 323 2 2 0 0

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Issue

IVS3800 returns 404 messag after trying to get the recorded videos.

Solution

1- After checking remotely, we found that the parameter was configured wrongly.
2- The T28281's extend parameter 's first bit need to configure to 1 as per the product. document: https://support.huawei.com/hedex/pages/EDOC1100163328YEJ0918T/05/EDOC1100163328YEJ0918T/05/resources/en-us_topic_0122955643.html?ft=0&fe=10&hib=6.1.1.3.2.1&id=EN-US_TOPIC_0122955643&text=Configuring%20External%20Domain%20Connection%20Information%20(GB%2FT%2028181-2011%2FGB%2FT%2028181-2016%2FGB%2035114)&docid=EDOC1100163328
3- fter trying again the videos were got successfully.

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Unicef

MVE Created May 31, 2021 09:22:42

GOOD

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Nasr

HCIE Created May 31, 2021 09:50:29

thank you bro for sharing

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