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VCN520 admin locked

Created: Jan 21, 2021 12:44:52Latest reply: Jan 31, 2021 14:15:12 557 9 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Huawei VCN 520 lock admin account and i dont have access to the NVR.

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stephen.xu
Admin Created Jan 21, 2021 13:34:23

Posted by Cam at 2021-01-21 13:00 I have forgotten Admin's password and i dont have an other user account.
Hi, friend.

You are suggested to reset the password.

For more details, you can refer to the following post.

https://forum.huawei.com/enterprise/en/how-to-reset-the-ivs-client-and-the-omu-password-of-vcn510/thread/444139-887
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All Answers
Hello, dear!
It's nice to meet you in the community.
We're working on your problem. Please be patient.
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If you login failed for three times,the account will be locked.

Please try to login again ten minutes later.
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I have forgotten Admin's password and i dont have an other user account.
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Posted by Cam at 2021-01-21 13:00 I have forgotten Admin's password and i dont have an other user account.
Hi, friend.

You are suggested to reset the password.

For more details, you can refer to the following post.

https://forum.huawei.com/enterprise/en/how-to-reset-the-ivs-client-and-the-omu-password-of-vcn510/thread/444139-887
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I tried it. To open a session with SSH you must login first.
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Posted by Cam at 2021-01-21 13:44I tried it. To open a session with SSH you must login first.

You mean you also can not loigin with password forgetting?


If that, you need to open a ticket to solve your problem.

https://app.huawei.com/ects/#!ecare/sr/newLoginFailed.html



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The problem was that i had locked ip client after many failed logins. I took the NVR in my network and the SSH works.
Thanks for all,
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stephen.xu
stephen.xu Created Jan 22, 2021 00:33:51 (0) (0)
That is very good.  
try to reset the client password on SSH
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