VCN510 Password or Factory Reset

Hi,
Kindly wait for a second, we'll feedback to you ASAP.

Hi, Please refer to the solution below. 

https://forum.huawei.com/enterprise/en/how-to-reset-ivs-client-password-for-vcn510-v100r003c10/thread/707663-887

Resetting the password is a high-risk operation. If the method is not applicable, contact the TAC.

So I have tried this before and the system does not want to accept the generated code. It seems the password does not change.

Unfortunately when I contact TAC they cannot assist as the unit was purchased using the Huawei Demo Incentive Fund process so it has no cover with TAC.

Issue Description-1: The user has forgotten the OMU password.


Procedure:

1. SSH into the VCN510 server.

2. Enter the below command line:

STIME=`date +%s`;
su -c "psql -d omu -c \"UPDATE TBL_OMU_USER_INFO SET LOCK_STATUS=0, PASSWD='33867eea994c22edb1e157f3f0f7fbd4ce30324c315320b490091f89b074cb10', LOCK_TIME=0, FIRST_***=0,PASSWD_WRONG_TIME=0, PASSWD_WRONG_COUNT=0, SALT='HWGtNEAzVjXaXjkg', LAST_MODIFY_TIME=${STIME} where USER_NAME='Admin';\"" - postgres;

3. After the reset, the default password is super123.


Issue Description-2: The user has forgotten the IVS Client password.


Procedure:

1. SSH in to the VCN500 server.

2. Enter the below command line:
su postgres -c "/home/postgres/bin/psql -p 6000 -d smu -c \"update tbl_smu_user_info set login_password='e687fed485a4b510722695f7d38d6b524532af5196bd70363019a52bfc0f8af3',first_login='0', salt='' where login_name='Admin';\""

3. After the reset, the default password is Change_Me.
@James_Nel

I will try this as it seems I have not done the part 1 code you are showing here.

Thanks I will attempt this and feedback

Which password you need to reset.
IVS Client or OMU ?

hello dear, did the issue resolve or not yet ?