vcn500 forgot password

Hello,

The default user name and password of the admin user are admin and Change_Me respectively.

Hope this helps
Thanks

Hello, dear!
What is it?
OMU portal or C/S client?

Forgetting the OMU Portal Login Password

Symptom

You cannot log in to the OMU portal if you forgot the password of the Admin user.

Possible Cause

You forgot the password for logging in to the OMU portal.

Solution

1. Log in to the server as the admin user and run the su - root command to switch to the root user.

2. Run the su postgres -c "/home/postgres/bin/psql -p 6000 -d omu -c \"update tbl_omu_user_info set passwd='f0923a2988ada0d95570a304ef15671ce8df23683c83e1c5c98db502fc9fccf3', salt='', first_flg=1 where user_name='Admin';\"" command to reset the password of the OMU portal administrator. 

If the fault is rectified, no further action is required. If the fault persists, contact Huawei technical support engineers.

Forgetting the C/S Client Login Password

Symptom

Users cannot log in to the C/S client.

Possible Cause

Users forgot the Admin user password.

Solution

1. Log in to the server as the admin user and run the su - root command to switch to the root user.

2. Reset the Admin user password to the initial password. 

Run the su postgres -c "/home/postgres/bin/psql -p 6000 -d smu -c \"update tbl_smu_user_info set login_password='e687fed485a4b510722695f7d38d6b524532af5196bd70363019a52bfc0f8af3',first_login='0',salt='' where login_name='Admin';\"" command to reset the password of the C/S client administrator. 

If the following information is displayed, the user password is reset successfully: UPDATE=1

If the fault is rectified, no further action is required. If the fault persists, contact Huawei technical support engineers. 

Best wishes!