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VCN3020 Hard Disk Display Fault

Created: Oct 21, 2019 06:14:36Latest reply: Jan 1, 2022 13:14:21 442 3 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Dear Huawei Team


VCN3020 Hard Disk Display Fault.

What should I do if I encounter this kind of problem?

Featured Answers
Hike
Created Oct 21, 2019 06:19:58

Dear Cloud_X

When a VCN disk error occurs, the most important thing is to ensure the security of the hard disk data.

1. Move the camera on the server.

2. Restart the safevideo. (Before stopping the safevideo, stop the MU and IMGU. After the safevideo is started, start the MU and IMGU.)

3. Upgrade VCN.
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  • x
  • convention:

All Answers
Hello,
This may be a known problem.
Try the version upgrade first.
https://support.huawei.com/enterprise/en/video-surveillance/vcn3020-pid-21565784/software/23473496

Upgrade the current version from C50SPC218 to C50SPC237.
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  • x
  • convention:

Dear Cloud_X

When a VCN disk error occurs, the most important thing is to ensure the security of the hard disk data.

1. Move the camera on the server.

2. Restart the safevideo. (Before stopping the safevideo, stop the MU and IMGU. After the safevideo is started, start the MU and IMGU.)

3. Upgrade VCN.
View more
  • x
  • convention:

VCN3020 Hard Disk Display Fault-4574949-1
View more
  • x
  • convention:

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