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VCN3010 unable to modify the recording backup date

Created: May 9, 2019 04:26:39Latest reply: May 31, 2019 11:18:54 983 1 12 0 0

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Issue description

Users are not able to modify the recording backup date on the IVS Client.

Alarm information

None.

Handling process

1. Rebooted VCN3010.

2. Checked whether the login was done using the admin account.

3. Checked for the latest version of the software update.

Root Cause

It may be due to a bug of the IVS Client.

Suggestions

Check if the IVS Client has the same version as VCN3010.

x
convention：
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owencl

Created May 31, 2019 11:18:54

May I know what is the current version that you facing? I want to make sure is it same as my version

x
convention：

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VCN3010 unable to modify the recording backup date

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