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VCN3000/IVS C02, can't login by windows domain user

Latest reply: Jan 28, 2019 13:20:20 503 2 0 0 0
Issue Description
VCN3000/IVS C02, can't login by windows domain user.
transparent.gif Alarm Information
The following "the domain server is not configured" error is prompted.
5c758c0fa4fa4139b96330f75de004be

In the SMU debug log, there's following info:
2014-12-26 10:10.019+08:00[Warning|TID:0x7FB42E579710|RtnCode:0x003E]    user_mgr.cpp:00589 GetAllLinkIDByUserNameAndDomainName User with UserName[rajendra] DomainName[AD] not found.
transparent.gif Handling Process
1. Check the OMU portal > Maintenance > Unified Configuration > SMU > System property > DNSConfig field. It's sure the windows domain info is configured and the format is right:  "172.16.0.19 ad.stepsys.org"
2. comparing the log info, it's found the IVS server only check the domail nmae "ad" and does not care about the postfix. Change the DNSConfig filed to be "172.16.0.19 ad". Then the problem is fixed.


Thanks for sharing
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we are welcome dear
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