VCn 510-16 MU Offline

Is there any alarm show on the light or show on the webpage,suggest you contact local TAC to do troubleshooting,thanks

No Alarm. When we add cameras it only then shows the alarm MU offline. Thats it

log in to the OMU portal of the master NE server.
Choose System Management > Business operation and management.
In the left-hand System Domains area, select the MPU to which the camera belongs and check the MU module status.
If the MU module is in the Running state, contact Huawei technical support engineers.
If the MU module is in the Offline state, go to the next step.
Click Restart corresponding to the MU. Then go to the next step.
Check whether the fault is rectified.
If the fault is rectified, no further action is required. If the fault persists, contact Huawei technical support engineers.

This post was last edited by AalyY at 2018-05-31 03:04. good

We can try to manually start MU :

step1:login the VCN server by ssh tool;

          user:admin

          password:Change_Me

step2:switch to root

         command:su -

         password:Change_Me

step3:open the manual startup directory

        command:cd /home/ivstool/bin

step4:start mu module

        command:./service.sh start mu

if the MU module can't be started manually,please contact huawei engineers.thanks.