This post is about a VCM package containing unsupported image formats or non-image files. Below the procedure on how to tackle it.
[Problem description]
CloudIVS VCM to import a person image library into blacklist but always gets a failure error.
[Problem analysis]
FSE is trying to import a person image but is getting the below error:
FSE is using the below algorithm and it is not working.
The compressed package must contain a .CSV file and several picture files and cannot contain this file, nor any other type of file.
Provided the below upload template tool and it resolve the issue. FSE was able to import the image to the blacklist library.
[Root cause]
Wrong algorithm.
[Solution]
Advised the customer to create a new algorithm that could import the image library to the blacklist.
