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Using Huawei Backup to local storage?

Created: Jul 9, 2021 05:51:01Latest reply: Jul 16, 2021 05:42:12 439 4 1 0 0
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Hi,

I have a P30 Pro and checking the Huawei Backup, there is not option to backup to the local storage, only options are USB, SD Card and Shared Folder on the local wifi. Is there something wrong with my device? Or that's the normal? I'd like to make a local backup so I can upload it to my Dropbox. 192.168.0.1

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little_fish
Admin Created Jul 9, 2021 08:56:04

Dear WiliamHurts,
You can back up and restore data with HiSuite.

Install HiSuite and connect your phone:

  1. Go to www.huawei.com/hisuite to download and install HiSuite on your computer. After installation, the HiSuite icon will appear on your computer desktop.

  2. Connect your phone to the computer with a USB data cable. HiSuite will automatically launch on your computer.

  3. The prompt "Allow access to device data?" will appear on your phone. Touch Yes, allow access.

  4. When the prompt "Allow connection in HDB mode?" appears on the phone, touch OK.

  5. Click Authorized on your computer and keep the phone connected. If HiSuite is not installed on your phone, it will be automatically installed. The phone will then connect to the computer. When the connection is successful, your computer will display an image of your device and the product model.

Here is the case: https://consumer.huawei.com/en/support/backup/

Thank you.


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All Answers

Dear user,


Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question. 


We have the Huawei Community support (https://consumer.huawei.com/en/community/list/?forumId=10014), where you can get the answer online and also service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.


Have a nice day!


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Dear WiliamHurts,
You can back up and restore data with HiSuite.

Install HiSuite and connect your phone:

  1. Go to www.huawei.com/hisuite to download and install HiSuite on your computer. After installation, the HiSuite icon will appear on your computer desktop.

  2. Connect your phone to the computer with a USB data cable. HiSuite will automatically launch on your computer.

  3. The prompt "Allow access to device data?" will appear on your phone. Touch Yes, allow access.

  4. When the prompt "Allow connection in HDB mode?" appears on the phone, touch OK.

  5. Click Authorized on your computer and keep the phone connected. If HiSuite is not installed on your phone, it will be automatically installed. The phone will then connect to the computer. When the connection is successful, your computer will display an image of your device and the product model.

Here is the case: https://consumer.huawei.com/en/support/backup/

Thank you.


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Dear, we have the same phone. hahaUsing Huawei Backup to local storage?-4026761-1
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Hello, friend!

Thank you for reaching Huawei! We are sorry for the inconveniences you are encountering. Currently, you can use Cloud backup or HiSuite, or back up your data to External storage. Kindly refer to the link below and you can select a method based on your preferences: https://consumer.huawei.com/en/support/content/en-gb11911018/

Backup Mode

Introduction

Supported Data Type

Precautions

Operation Mode

Cloud backup

All data on your phone can be backed up to HUAWEI Cloud via a Wi-Fi connection. You can transfer your data backup to a new device with a single touch.

System apps including GalleryContactsCalendarNotepadWi-FiRecorderMessagingBrowserBlockedSmartCarePhone ManagerClockWeatherCamera, and SettingsCertain app data and apps (excluding twin apps) are also supported.

Actual backup results may vary.

A maximum of three backups can be stored for Cloud backup. If a fourth backup is performed, the oldest backup will be deleted.

If you have enabled Cloud Gallery for your device, photos and videos in the Gallery will be backed up in the cloud space via Cloud Gallery. Cloud backup will not back them up again.

How to use Cloud backup?

HiSuite

You can back up your data to a computer via a USB cable or Wi-Fi connection. You will then be able to access and manage your phone data from your computer.

GalleryContactsMessagingRecorder, app data, NotepadWi-FiPhone ManagerSmartCareClockWeather, home screen, Blocked, and more.

The security features have been enhanced since HiSuite 10.0.0.510. When connecting your phone to a computer, you need to enter the verification code to ensure security.

For details about the system requirements, visit the official website.

Data Backup Using HiSuite

Back up to External storage

Data is saved to Memory card or USB storage without requiring an Internet connection, saving your phone's storage space and facilitating data management and migration.

GalleryContactsMessagingRecorder, app data, NotepadWi-FiPhone ManagerSmartCareClockWeather, home screen, Blocked, and more.

Actual backup results may vary.

When backing up your data to a Memory card, you can enable backup encryption by setting a password. The password will be required if you want to restore your data backup. If you forget this password, it will not be possible to retrieve your data backup.

Supported storage devices include: MicroSD cards, NM cards, USB flash drives, card readers, and devices with a memory card inserted.

Backing up data to an external storage device


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