USG9520 CF card format

Created: Aug 17, 2018 07:11:13Latest reply: Aug 25, 2018 05:49:22 727 3 0 0 0

Issue Description

Custer upgrade software from bootROM fail when set the boot device value to mottsec3 on USG9520, and the error code is 0x41.

Handling Process

1. USG9520 upgrade software from bootROM fail when set the boot device value to mottsec3 and the error code is 0x41.

2. Checking the MPU tye, and find out that the value is CR57MPUH REV A.

MPU version information:

MPU(Master) 4 : uptime is 0 day, 2 hours, 32 minutes

StartupTime 2018/07/17 18:58:26

SDRAM Memory Size : 2048M bytes

FLASH Memory Size : 16M bytes

NVRAM Memory Size : 512K bytes

CFCARD Memory Size : 1348M bytes

CFCARD2 Memory Size : 575M bytes

E8KE-X3-MPU version information

PCB Version : CR57MPUH REV A

EPLD Version : 101

BootROM Version : 80.1

BootLoad Version : 80.1

Software Version : Version 5.160 RELEASE 0089

MonitorBUS version information:

Software Version : 8.56

Root Cause

The bootdevice type value is wrong, the right value should be motetsec0 because the MPU type is CR57MPUH REV A. There are two types of MPU on USG9520, CR57MPUH and CR57MPUD. When the MPU is CR57MPUH, the boot device should set to motetsec0, when the MPU is CR57MPUD, the boot device should set to mottsec3.

Solution

The boot device value should set to motetsec0 when the MPU tye is CR57MPUH REV A.

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