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USG6330 Dashboard list is...

USG6330 Dashboard list is greyed out & Log issues

Created: Oct 31, 2019 10:56:46Latest reply: Nov 4, 2019 08:01:45 539 3 0 0 0
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I have recently started a new role, (am used to CISCO ASA and Checkpoint firewalls). And have been tasked with getting a pair of USG6330 into production but am having a few issues.


First issue is on the main dashboard of the web interface, everything on the left hand panel is grey'd out, I can't select anything. is there something locking this out? (Specifically I wanted to use the GUI to clear out old logs, I know this can be done via CLI but that's not the point)


Second is is the logging... it's wildly inconsistent with what it shows, sometimes I see pings from a local switch, othertimes they're omitted, sometimes they reference the correct zone, othertimes they show 'unknown'


Are there any tricks to ensure the logs are useful and repeatable? Is it possible to have them all exported then they can be analysed in LibreNMS or Greylog, Solarwinds KIWI etc?


Appreciate any assistance.


Cheers


Rich

NGFWUSG6330

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Popeye_Wang
Admin Created Nov 4, 2019 08:01:45

Posted by richp at 2019-10-31 14:22Sure, Dashboard is below.regarding the time, I've set within ~ 1 second of our NTP server. Once basi ...

It looks like all the windows are open on the right, so the left panel is gray. Just close the windows that is not used.

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Popeye_Wang
Popeye_Wang Admin Created Oct 31, 2019 11:11:40

Hi Rich,
For the first question, can you send a screenshot?
For the second problem, check whether the time zone settings on the firewall are correct.
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richp
richp Created Oct 31, 2019 14:22:41

Sure, Dashboard is below.


regarding the time, I've set within ~ 1 second of our NTP server. Once basic connectivity is sorted I'll then get it syncing properly.


Dashboard


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Popeye_Wang
Popeye_Wang Admin Created Nov 4, 2019 08:01:45

Posted by richp at 2019-10-31 14:22Sure, Dashboard is below.regarding the time, I've set within ~ 1 second of our NTP server. Once basi ...

It looks like all the windows are open on the right, so the left panel is gray. Just close the windows that is not used.

View more
  • x
  • convention：
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