Users forgot the administrator password on the C/S Client Highlighted

Diagnostic

Users cannot log in to the C/S client.

Possible Cause

Users forgot the administrator password on the C/S client.

Solution

1. Log in to the SMU server as the root user.

2. Reset the Admin user password to the initial password.

    Run the su postgres -c "/home/postgres/bin/psql -p 6000 -d smu -c \"update tbl_smu_user_info set login_password='e687fed485a4b510722695f7d38d6b524532af5196bd70363019a52bfc0f8af3',first_login='0', salt='' where login_name='Admin';\"" command to  reset the password of administrator user.

  If the following information is displayed, the user password has reset successfully:

   UPDATE=1.

   If the fault is rectified, no further action is required. If the fault persists, contact Huawei's technical support engineers.