Upgrade the SUN2000 inverter
1)Login with SUN2000APP as Advanced User
Open the SUN2000APP, choose connection mode to Bluetooth connection and login as Advanced User with the default password 00000a
2)Start to update the inverter
From the main page choose Inverter updateSearchGlobal searchthe package will be added automatically and you can selectUpdateStarting updatinginverter will start automatically the updateOK and the inverter will automatically restart.
After the update is successfully connect with SUN2000APP and check the inverter status at Running Info.
Export Log Files
Login as advanced user on SUN2000APP
Insert the Bluetooth device in the USB port of the inverter, enable the Bluetooth on your phone and connect like below on SUN2000APP as advanced user with the default password “00000a”.
Export logs file from inverter
From the main page select “Device logs” than “Inverter Log”. From the menu “Log Download” choose “Select All”, set the time range to latest month and tap “Download File”. Wait until all the file are downloaded (5 min).
Send the log file to service team
After all the file are downloaded you can choose “Send email” to send the logs file using your email address to service team at the email: eu_inverter_support@huawei.com.
If you can’t send email from your phone than select “OK” and the logs file will be saved in your phone. You can find the logs in: application-my file-internal storage-inverterapp-sun2000app_download-sun2000 and you can save in your laptop and send on email to service team to: eu_inverter_support@huawei.com
Set The Grid Code
Login as advanced user on SUN2000APP
Insert the Bluetooth device in the USB port of the inverter, enable the Bluetooth on your phone and connect like below on SUN2000APP as advanced user with the default password “00000a”.
Select The settings section and select the grid parameters and then select the grid code according to your country's grid.