Got it

Upgrade failed due to a failure in downloading the version file

Created: Dec 30, 2020 12:01:01Latest reply: Nov 27, 2021 04:09:31 891 6 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Hello,

There is an issue I want to change the FIT AP to be FAT. However, upon downloading the firmware file from the FTP server, it fails with an error; the upgrade failed due to a failure in downloading the version file.

9cfe919a4f7643f9b1d98f23b0c21f7d

Please help me thanks!

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jason_hu
Admin Created Dec 30, 2020 12:02:40

Hello,
Advised  you to test using SFTP and run the ssh client first-time enable.

Is there a problem with the connection between your server and the AP? Check it. 

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Hello,
We're working on your problem. Please be patient.
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Hello,
Advised  you to test using SFTP and run the ssh client first-time enable.

Is there a problem with the connection between your server and the AP? Check it. 

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Hi jason_hu,

I tried using SFTP but still failed.
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jason_hu
jason_hu Created Dec 30, 2020 12:07:18 (0) (0)
Is there a problem with the connection between your server and the AP? Check it  
user_3982663
user_3982663 Reply jason_hu  Created Dec 30, 2020 12:11:03 (0) (0)
Okay, I know the problem. My server is connected to other VPNs. I modified the connection method. Now the update does not report errors. Thank you  

your AP same as mine AP5030DN
I encounter that version error when updating upgrade-assistant-package
in my case I need to run "upgrade version check" first
]upgrade version check
Info: Upgrade version check ok.
]ap-mode-switch check
Info: Ap-mode-switch check ok.
] diagnose
diagnose]upgrade upgrade-assistant-package ftp FatAP5X30XN_V200R019C00SPC907.upgrade_assistant_package.bin 192.168.88.1 admin admin
if you got "Error: Upgrade upgrade-assistant-package failed due to a failure in downloading the version file."
that mean ftp down, try ftp manually from your pc or use sftp instead like this
enable sftp using coreftp lite edition then use this
-diagnose]upgrade upgrade-assistant-package sftp FatAP5X30XN_V200R019C
after that I can upgrade FAT normally
]upgrade version ftp FatAP5X30XN_V200R019C00SPC907.bin 192.168.88.1 admin admin

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