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liqiang185 · Created Jul 19, 2019 06:23:46

Posted by user_3482585 at 2019-07-19 04:45 No software found. To seek help, please Contact Us.

If you cannot see the download button, the most possible cause is that your account permission is insufficient. You can upgrade your account to an equipment account. The account upgrade needs to be approved by authorized personnel. For any questions about account upgrade, email to supportmaster@huawei.com.

liqiang185 · Created Jul 19, 2019 02:59:44

PLease click the following link:
https://support.huawei.com/enterprise/en/access-network/echolife-eg8245q-pid-22805442/software
NOTE: you need to have the HUAWEI account and authority to download the firmware, if you don't have the authority , you can ask your provider to support to download it from HUAWEI support website , thank you.

user_3385159 · Created Jul 19, 2019 03:03:44

The EchoLife HG8245Q must be used with the OLT. If the versions of the EchoLife HG8245Q and the OLT do not match, the HG8245Q cannot work.

user_3482585 · Created Jul 19, 2019 04:41:48

Thank you all for reply I don't have issues all work fine but the wifi not stable its like standby after upgrading to V300R017C10SPC115 my old version work perfectly
I try Disable Energy Saving but nothing same issue
about provider is stc but unfortunately the support tell me we don't have update

user_3482585 · Created Jul 19, 2019 04:45:27

Posted by liqiang185 at 2019-07-19 02:59 PLease click the following link:https://support.huawei.com/enterprise/en/access-network/echolife-eg8 ...

No software found. To seek help, please Contact Us.

liqiang185 · Created Jul 19, 2019 06:23:46

Posted by user_3482585 at 2019-07-19 04:45 No software found. To seek help, please Contact Us.

If you cannot see the download button, the most possible cause is that your account permission is insufficient. You can upgrade your account to an equipment account. The account upgrade needs to be approved by authorized personnel. For any questions about account upgrade, email to supportmaster@huawei.com.

wwww20011 · Created Jul 19, 2019 06:30:10

Hello, friend. Your account has insufficient permission. If you want to contact Huawei support center, you need to provide your device serial number and product purchase contract number. You are advised to contact your device provider.
Good luck.

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