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Unlock router wind

Created: Oct 28, 2021 12:50:29Latest reply: Oct 31, 2021 09:05:43 623 16 0 0 0
  HiCoins as reward: 0 (problem unresolved)
Good morning
I ask tour help because I have to unlock my router I had with Wind in order ti use it with Tim.
I have done a contract with TIM and I would like to use the router I had with WIND but when I enter in to the router the WAN section is not editabile. Ivan inserti TIM parameters.
Could tour help me to unlock the wind router?
The router is ECHOLIFE HG8245Q

All Answers
Hi I didn't solve the problem. I can go in to the router with username e password but I can't change parameters. This is the problem. I don't have the possibility to edit.
Could you help me? What do you need?
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Good answer
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Thank you Unicef.
I want to know if I have to change the router or is possibile solve the problem.
Sorry but the answers received are hot very useful.
Huawei can you hear me?
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Posted by user_4446883 at 2021-10-29 09:00 Hi I didn't solve the problem. I can go in to the router with username e password but I can't change ...
Hi, my friend!

I don't know if you understand what I mean.
First, the device model is customized by the carrier. (ISPs purchase and customize information different from common devices from Huawei.)
Generally, there are two accounts for logging in to the device: a common user and an administrator.
The account you have logged in to is a common user and does not have the configuration permission.
To perform configuration operations, you need to log in to the device using an administrator account. However, the device is a customized device and we cannot obtain the information customized by the ISP. You need to contact the local ISP to obtain the information.

Thanks!
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