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Unable to view the recordings on VCN3000

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This post refers to the issue of being unable to view the recordings on VCN3000. Please find the solution below.


【Problem description】

 

The recording video could not be viewed.


Product type: VCN3000.


【Problem analysis】


We checked the disk and found the disk abnormal.


We checked the smartdate and found that there were fewer configuration files.


【Root cause】


A power failure caused the disk to be mounted abnormally.


【Solution description】


Step 1: Stop smio first:


command: smio_stop.


Step 2: Start smio again.


command: smio_start.


After restarting smio, the disk is back to normal and the recording is also normal.


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