Unable to view the live camera

Hello, dear!

Good day to you!

This topic describes how to deal with the problem that unable to view the live camera.

Problem Description

Customer feedback is unable to view the live camera.

The system displays the error information below: 999115459.

Product: VCN510-8P

Version: V100R003C10SPC239

Problem Analysis

1. Check the recording and find that the recording has not started.

2. After consulting the customer, he said that this problem occurred after changing the IP address.

So it is recommended to reinstall the system directly.

Solution

Click Restoring Data by Reinstalling the Service Software to check the document.

Thanks for reading!