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Unable to Use Printer from USB Modem Router Huawei HG8245H5

Created: May 18, 2020 05:23:06Latest reply: Aug 10, 2021 11:22:40 12149 28 6 0 1
  HiCoins as reward: 0 (problem unresolved)

Dear Huawei,


I have a problem when doing print to my printer Epson L360 through the USB port on modem router HG8245H5.


I have ticked the 'Enable printer and storage sharing' and the text 'Home printer information' already detected my printer. But when I print the test getting an error. Before that, I have been installed the printer on my laptop through the IP address 192.168.100.1 (default gateway).


enable printer sharing


Anyone can help me?

Thanks.

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junchang
Created May 18, 2020 08:56:36

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zenden
zenden Created May 18, 2020 11:20:48 (0) (0)
Hi Junchang,
I have seen this picture before, but no help at all. Anyway why there is a user id 'huawei' on that screen ? Do I need to add that user id ? What is the password then ?  
junchang
junchang Reply zenden  Created May 18, 2020 13:43:44 (0) (0)
Hi zenden,

The user name and password can be customized.

Thanks  
All Answers
Hello, zenden.
It's nice to meet you in the community.
We're working on your problem. Please be patient.
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zenden
zenden Created May 18, 2020 08:43:26 (0) (0)
Thank you for your support. Let me know if you have any solution.  
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OOR
OOR Created May 18, 2020 08:21:17 (0) (0)
The issue is connecting printer, your solution is regarding file FTP server. Your solution is not applicable. I have the same issue, support is appreciated.  

Dear firend,


Don't know if you have a printer driver installed, in the test printing is there is any error tic?


Thanks

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zenden
zenden Created May 18, 2020 08:45:17 (0) (0)
Sure like I said before, I have installed the printer but when did the test print there was no output from printter and there is an error message from my windows that said error to print.  
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zenden
zenden Created May 18, 2020 08:50:23 (0) (0)
Hi Unicef, I have ticked 'Enable printer and storage sharing' just like the picture from my previous message.  
Unicef
Unicef Reply zenden  Created May 18, 2020 09:11:31 (0) (0)
oh great then  
zenden
zenden Reply Unicef  Created May 18, 2020 11:16:22 (0) (0)
But have no lucky to print it out.  
Unicef
Unicef Reply zenden  Created May 18, 2020 13:11:39 (0) (0)
Still not work?  
bayani
bayani Reply zenden  Created Sep 3, 2021 04:49:35 (0) (0)
how did you ticked 'Enable printer and storage sharing' ? I can't make it enabled and have check even though i already clicked on it..  
Chenxintao
Chenxintao Reply bayani  Created Sep 3, 2021 05:35:49 (0) (0)
Hi, friend!
You can refer:
https://forum.huawei.com/enterprise/en/how-to-connect-printer-by-huawei-ont/thread/662815-100181
Thanks!  

Dear firend,


For your problem, you need to provide a lot of configuration information before we can analyze and solve it for you. Since some information is not suitable for display in the forum, we recommend that you contact ISP or Huawei after-sales engineers and get help.

Huawei Enterprise Network Technical Support Hotline: https://e.huawei.com/en/service-hotline-query

Good luck!


Thanks

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zenden
zenden Created May 18, 2020 08:53:31 (0) (0)
Is there any standard setup that I can check and use ?  
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zenden
zenden Created May 18, 2020 11:20:48 (0) (0)
Hi Junchang,
I have seen this picture before, but no help at all. Anyway why there is a user id 'huawei' on that screen ? Do I need to add that user id ? What is the password then ?  
junchang
junchang Reply zenden  Created May 18, 2020 13:43:44 (0) (0)
Hi zenden,

The user name and password can be customized.

Thanks  
Same problem with TS, my HG8245H5 from my ISP can DETECT my printer (HP 1515), but no matter what I try to install and connect to 192.168.100.1 to access printer is not successfull.

Please Huawei Expert please help us ..

Please provide standard user manual How to Install access the printer connected to HG8245H5

Thx in advance
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liqiang185
liqiang185 Created Aug 21, 2020 12:28:05 (0) (0)
Dear friend, you need to contact the ISP to check whether your HG8245H5 supports the printer. Then you can apply for an ISP engineer to remotely configure it for you. You may not have permission to set the HG8245H5.
Thank you!  
Huawei,please confirm whether this type of product can be as printer server or not. as simple as that,thank you.
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Chenxintao
Chenxintao Created Oct 17, 2020 13:09:52 (0) (0)
This model supports the USB function, but the compatibility between the ONT and printer must be considered.  

Had a similar problem but I got it working and figured I'd share what I did for anyone having similar problems.

  1. In the home sharing window make sure that "Enable printer and storage sharing" is checked and below it take note of the name that it gives you in the "Home printer information" (Obviously have the printer USB cable connected to the router already) since we'll be needing it. (I don't have the sharing authentication option enabled.

    That's all you'll be needing from the router.

  2. So we move on to the computer to add the printer.
    Menu > Printers > Add Printer and while it's searching click on the small letters at the bottom that say "The printer that I want isn't listed"

  3.  So you'll have the new window to find printer by other options. Now this is where everything goes wrong for all of us including the OP since we all chose the wrong option and could never get a test pring page out of it.

  4. Turns out that this is what we're supposed to do:

    You'll want to select the 2nd option that says "Select a shared printer by name" which was a text box that has to be filled out with the default gateway: http://192.168.100.1:631/printers/<name of the printer from router> and hit next

    * In my case with an EPSON L220 it was http://192.168.100.1:631/printers/L220_Series

  5. Select the drivers for your printer and press next

  6. You'll get a confirmation page where you can set the printer as default and do a print test page.

  7. Finish and congratulations it should be working now.

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