Hello olutaiwo07,
When you enter the password, pay attention to the uppercase and lowercase letters and symbols, which may result in an incorrect password.
Plus, if you don't remember the password. Press the reset button on the device to restore the default password. If the problem persists, we would suggest a visit to our page dedicated to personal devices to better solve this question. We have Huawei Community support (https://consumer.huawei.com/en/community/list/? forumId=10014) where you can get the answer online, and also service hotline for each country or region. You can get the regional hotline number in https://consumer.huawei.com/en/support/hotline.