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Unable to log into b353-2...

Unable to log into b353-232 wifi after factory re-set

Created: Feb 25, 2022 12:43:41Latest reply: Feb 25, 2022 13:05:38 178 2 0 0 0
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The unit shows a default password on rear.

Entering this on the wifi log-in page I get message "Incorrect password. After one more failed attempt, your device will be locked for 1 minute."

 There is a character O / 0 in the password, unsure if this is numeric or letter so have tried with both, I get the same result.

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Chenxintao
Admin Created Feb 25, 2022 13:05:38

Hello, friend!


The device model described in the problem is wrong. I think the device model you said should be B535-232. This is a consumer device.


I checked the device's documentation and the device's wifi password was random, so you can only log in based on the information on the device's nameplate.


If you can, please provide a photo of the device nameplate and the version information of the device.


Thanks!

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jason_hu
jason_hu Admin Created Feb 25, 2022 12:49:56

Hello, dear.
It's nice to meet you in the community.
We're working on getting the right answer for you. Please rest assured that we'll be back with an answer shortly.
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Chenxintao
Chenxintao Admin Created Feb 25, 2022 13:05:38

Hello, friend!


The device model described in the problem is wrong. I think the device model you said should be B535-232. This is a consumer device.


I checked the device's documentation and the device's wifi password was random, so you can only log in based on the information on the device's nameplate.


If you can, please provide a photo of the device nameplate and the version information of the device.


Thanks!

View more
  • x
  • convention：
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