Unable to log in to the IVS client

Hey,girl · Created Mar 11, 2020 06:11:40

Hello, dear!

Good day to you!

Please confirm the version of VCN and IVS client, the problem may be caused by version inconsistency.

I advise you to install a new version which is consistent with VCN.

You can refer to the following post:

Waiting for your feedback!

Hey,girl · Created Mar 11, 2020 06:11:40

Hello, dear!

Good day to you!

Please confirm the version of VCN and IVS client, the problem may be caused by version inconsistency.

I advise you to install a new version which is consistent with VCN.

You can refer to the following post:

Waiting for your feedback!

wissal · Created Mar 11, 2020 06:12:01

Hello,

The hint message displayed when logging in to the IVS Client is: new version detected.

Please find below the solution

1. The IVS Client version is inconsistent with the VCN version, which caused the login failure.

2. We advised to install the V100R002C30SPC200 version.

3. We installed the new IVS version via auto install.

4. Now the customer can access the IVS Client.

Thanks

user_4237671 · Created Sep 3, 2021 03:28:41

Good